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Visar 4 av 68 lediga jobb för "Kontorist" i Stockholms län
Rensa sökfilterSwitchboard/Workplace support Coordinator ( Vikariat )
Stockholm, Sweden Switchboard/Workplace Support Coordinator Role summary As a Switchboard/Workplace Support Coordinator, you will play a key role in delivering workplace services and support to employees, visitors, and stakeholders. Acting as a primary point of contact, you will manage a wide range of workplace-related services including customer service, switchboard operations, issue management, administrative support, and workplace systems. The role requires a proactive and service-oriented mindset, ensuring that inquiries, requests, and incidents are handled efficiently and professionally. You will collaborate with internal and external stakeholders to enhance the workplace experience and support continuous service improvement. As the workplace organization evolves, the role may also include responsibilities related to access management and identification services. Responsibilities Customer Service & Workplace Support Respond to requests and inquiries via phone, email, and other communication channels. Deliver outstanding customer service to employees, visitors, and stakeholders. Investigate, coordinate, and resolve workplace-related issues, incidents, and service requests. Collaborate with internal teams, service partners, and vendors to ensure timely resolution of inquiries and incidents. Support workplace services including goods handling, mail-related inquiries, remote reception services, workplace projects, and operational initiatives. Maintain accurate records and documentation related to workplace services. Perform other duties as assigned. Switchboard Operations Answer incoming calls and direct callers to the appropriate departments or personnel. Manage multiple communication channels professionally and efficiently. Provide information to callers and take messages when required. Support emergency communication procedures when required. Systems & Administration Act as a superuser for workplace systems and support users when required. Coordinate and dispatch incoming fault reports to the appropriate teams. Perform administrative duties including data entry, filing, correspondence, invoice scanning, and archiving. Prepare reports, statistics, and documentation to support operational performance. Future Scope Support access management and identification services, including administration of employee and visitor access solutions. Coordinate processes related to workplace access and security requirement Qualifications, Education and Experience Passion for delivering outstanding customer experience with a high level of professionalism and integrity. Very good knowledge of Swedish and English, both written and spoken. High school diploma or equivalent. Experience from customer service, reception, switchboard, administration, or workplace support is an advantage. Good digital skills and ability to work effectively across multiple systems and tools. Communication Skills Excellent verbal and written communication skills. Ability to communicate professionally with stakeholders at all levels. Strong listening, interpersonal, and customer service skills. Positive, professional, and solution-oriented approach. Reasoning Ability Strong problem-solving and decision-making skills. Ability to manage multiple priorities in a fast-paced environment. High level of accuracy, attention to detail, and organization. Ability to assess situations and take appropriate action. Health, Safety & Environment Responsible for personal safety and the safety of others affected by your work. This includes: Completing all required QHSE training. Following company policies, procedures, and HSE requirements. Participating in QHSE activities as required. Reporting hazards, unsafe conditions, incidents, and near misses. Following safe work practices relevant to the work environment. Working hours and location This position is based at the client's premises in Kista. This role requires onsite presence Monday to Friday, 08:00 to 17:00, or 7.30-16.30 depending on business needs. Occasional travel to other locations may be required.
Switchboard/Workplace support Coordinator Fixed position
Stockholm, Sweden Switchboard/Workplace Support Coordinator Role summary As a Switchboard/Workplace Support Coordinator, you will play a key role in delivering workplace services and support to employees, visitors, and stakeholders. Acting as a primary point of contact, you will manage a wide range of workplace-related services including customer service, switchboard operations, issue management, administrative support, and workplace systems. The role requires a proactive and service-oriented mindset, ensuring that inquiries, requests, and incidents are handled efficiently and professionally. You will collaborate with internal and external stakeholders to enhance the workplace experience and support continuous service improvement. As the workplace organization evolves, the role may also include responsibilities related to access management and identification services. Responsibilities Customer Service & Workplace Support Respond to requests and inquiries via phone, email, and other communication channels. Deliver outstanding customer service to employees, visitors, and stakeholders. Investigate, coordinate, and resolve workplace-related issues, incidents, and service requests. Collaborate with internal teams, service partners, and vendors to ensure timely resolution of inquiries and incidents. Support workplace services including goods handling, mail-related inquiries, remote reception services, workplace projects, and operational initiatives. Maintain accurate records and documentation related to workplace services. Perform other duties as assigned. Switchboard Operations Answer incoming calls and direct callers to the appropriate departments or personnel. Manage multiple communication channels professionally and efficiently. Provide information to callers and take messages when required. Support emergency communication procedures when required. Systems & Administration Act as a superuser for workplace systems and support users when required. Coordinate and dispatch incoming fault reports to the appropriate teams. Perform administrative duties including data entry, filing, correspondence, invoice scanning, and archiving. Prepare reports, statistics, and documentation to support operational performance. Future Scope Support access management and identification services, including administration of employee and visitor access solutions. Coordinate processes related to workplace access and security requirement Qualifications, Education and Experience Passion for delivering outstanding customer experience with a high level of professionalism and integrity. Very good knowledge of Swedish and English, both written and spoken. High school diploma or equivalent. Experience from customer service, reception, switchboard, administration, or workplace support is an advantage. Good digital skills and ability to work effectively across multiple systems and tools. Communication Skills Excellent verbal and written communication skills. Ability to communicate professionally with stakeholders at all levels. Strong listening, interpersonal, and customer service skills. Positive, professional, and solution-oriented approach. Reasoning Ability Strong problem-solving and decision-making skills. Ability to manage multiple priorities in a fast-paced environment. High level of accuracy, attention to detail, and organization. Ability to assess situations and take appropriate action. Health, Safety & Environment Responsible for personal safety and the safety of others affected by your work. This includes: Completing all required QHSE training. Following company policies, procedures, and HSE requirements. Participating in QHSE activities as required. Reporting hazards, unsafe conditions, incidents, and near misses. Following safe work practices relevant to the work environment. Working hours and location This position is based at the client's premises in Kista. This role requires onsite presence Monday to Friday, 08:00 to 17:00, or 7.30-16.30 depending on business needs. Occasional travel to other locations may be required.
Transport Operations coordinator-Stockholm
Transport Operations Coordinator - Stockholm ShazaibGroup AB Transport and Delivery Services | Municipality: Stockholm Extent: Full-time Duration: Until further notice Employment type: Permanent employment (incl. possible probationary period) About the job Job Description ShazaibGroup AB is looking for a motivated, responsible, and well-organized Transport Operations Coordinator to support our daily transport and delivery operations in Stockholm. ABOUT THIS ROLE As a Transport Operations Coordinator, you will be responsible for planning, coordinating, and monitoring daily operational activities. You will help ensure that assignments are properly scheduled, information is communicated effectively, and daily operations run smoothly and efficiently. This is a coordination and administrative position. No driving duties are included in this role. The position requires strong organizational skills, good communication, and the ability to manage several tasks at the same time. ROLES & RESPONSIBILITIES • Coordinate and monitor daily transport and delivery operations. • Plan schedules, assignments, and operational activities. • Monitor ongoing assignments and follow up on their completion. • Handle operational changes, delays, and scheduling issues. • Maintain professional communication with customers and team members. • Keep operational records and documentation accurate and up to date. • Assist with workforce planning and scheduling. • Support management with daily administration and operational reports. • Help improve operational efficiency and service quality. • Ensure company procedures and operational requirements are followed. WE ARE LOOKING FOR YOU WHO • Has experience in coordination, logistics, transport, delivery services, administration, customer service, or a similar field. • Is organized, responsible, and able to work independently. • Has strong communication, planning, and problem-solving skills. • Can manage multiple tasks and changing priorities in a fast-paced environment. • Is comfortable using computers and standard office software, including Microsoft Word and Excel. • Has good English communication skills. • Knowledge of Swedish and additional languages is meritorious. • Previous experience in an operational, administrative, coordinator, dispatcher, or team-support role is an advantage. QualificationsEducation - Meritorious • Upper-secondary education or equivalent. • Post-secondary education in logistics, transport, business administration, management, or a related field is an advantage. Work Experience - Meritorious • Experience in operations coordination or administration. • Experience in logistics, transport administration, courier or delivery operations. • Experience in customer service, scheduling, planning, or team support. Skills • Good organizational and time-management skills. • Good communication and customer-service skills. • Ability to work independently and as part of a team. • Basic to good knowledge of Microsoft Word and Excel. • Ability to maintain records, schedules, and operational documentation. Languages - Meritorious • English • Swedish • Additional languages are an advantage. Other information Salary type: Fixed monthly salary Where is the workplace located? The workplace is located in Stockholm County. Employer ShazaibGroup AB Organisation number: 559442-9200
Administrative Staff 1 Position
The Administrative Staff provides day-to-day administrative and office support to China Eastern Airlines’ Stockholm Office and assists the Finance Manager with certain basic financial operations and finance-related administrative tasks. Key responsibilities include: Maintain documents, files and office records; Assist with office supplies, fixed assets and office facilities; Support attendance, leave, training and basic personnel administration; Assist with invoices, reimbursement documents, payment requests and other expense-related records; Support the Finance Manager with basic financial operations, including preparation of expense documentation, vouchers and payment materials, basic data entry, reconciliation support and related financial administration; Assist with routine coordination with the Company’s finance department, external accounting service providers, banks and other relevant parties; Maintain routine contact with suppliers, landlords and other service providers; Arrange meetings, receive visitors and provide general office coordination; Maintain contracts, licences and other important documents; Perform other administrative, finance-support and office-related duties as assigned.
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