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Visar 2 av 2 lediga jobb för "Kundserviceingenjör, tillverkningsindustri" i Stockholms län
Rensa sökfilterField Service Engineer
Do you want to work with the company behind the world's brightest X-ray source? At Excillum, we push the boundaries of X-ray technology to enable breakthroughs in manufacturing, medicine and science. Our advanced X-ray sources enhance the manufacturing of semiconductors, batteries, electronics, aerospace components, as well as enable new biomedical and material sciences. They make our customers' X-ray systems faster and better with lower cost of operation. Founded in 2007 by researchers from KTH, Excillum has grown into a global leader in advanced microfocus and nanofocus X-ray sources. Today, our products are used by leading industrial companies, instrument manufacturers and research institutions around the world. We are now looking for a Field Service Engineer to be based in China or Taiwan and serve as our technical expertise presence on the ground in China and Southeast Asia. About the role As a Field Service Engineer, you will be responsible for installations, training and service of our advanced X-ray systems at customer sites across China, South Korea, Japan and Taiwan. This is a unique opportunity to be Excillum's locally based specialist in the region, playing a key part in establishing our presence on the ground. You will be part of an experienced global Service and Technical Support team, with Field Service Engineers, System Specialists and Quality & Service Support, while working hands-on in the field, building strong relationships with customers and partners who depend on our technology. This is a role for someone who genuinely thrives on the road. You will likely travel more than 150 days per year, and we are looking for a person who gets energy from exactly that, from being on-site, solving real technical challenges and representing Excillum in the world's most advanced technology environments. You will begin with a thorough onboarding and product training at our headquarters in Stockholm, Sweden, during a couple of months working side by side with our existing Field Service Engineers. Initially, you will carry out joint customer visits with experienced colleagues before taking on the regional assignment. Your responsibilities include: Installing Excillum MetalJet and Nanotube systems at customer sites Performing corrective and preventive maintenance in the field Conducting technical training at customer sites and at our headquarters in Stockholm, Sweden, when requested Handling remote support cases through e-mail, chats, and phone and documenting in our CRM system Managing RMA, warranty cases and spare parts orders Participating in and driving quarterly service review meetings with Asian OEM partners About you We believe you have a solid background as a Field Service Engineer within high-tech industries, with a few years of experience in a similar role. You have worked with European companies or customers and bring an understanding of how to operate across both European and Asian business cultures. You are fluent in Mandarin Chinese, which is a requirement, and Korean is considered a plus. You are able to travel to and work in mainland China on a long-term basis, for example as a Chinese citizen, or as a Taiwanese citizen with the ability to travel freely to and from the mainland. You likely come from industries such as scientific instrumentation, metrology, semiconductor equipment, medical devices or industrial automation. You hold at least a BSc in engineering, physics or a related field, or have gained equivalent experience throughout your career. Who we think you are Driven by working in the field, you get energy from travel, customer interaction and hands-on problem solving Technically skilled with the ability to troubleshoot and perform corrective maintenance on advanced equipment Experienced as a technical trainer, able to teach customers at varying levels of expertise Self-driven and comfortable working autonomously far from headquarters A strong communicator who builds trust with customers and colleagues across cultures A strong collaborator, working closely with both customers and Excillum's head office Location and travel The position can be based in China or Taiwan, with the majority of your working time spent in mainland China. Extensive travel across China, South Korea, Japan and Taiwan is expected, more than 150 days per year. Occasional travel to Excillum's headquarters in Kista, Stockholm is also part of the role. We look forward to your application! If you have any questions regarding the role, do not hesitate to contact Hugo Högberg West at hugo.hogberg@excillum.com.
Service Engineer - Laser & Measurement Technology
Join Latronix, a leader in laser and measurement technology, where your expertise in mechatronics helps digitalize railway maintenance globally while working in a tight-knit, innovative team based in Täby. About the role You will balance hands-on production and assembly in our Täby facility with global field service and installations on railway vehicles. This role offers a unique mix of technical depth in mechatronics and the autonomy to solve complex problems on-site for international clients. You are offered We offer a dynamic environment where theory meets practice, international travel opportunities to countries like Brazil and Canada, and the chance to be a key player in a specialized company with short decision paths. Work tasks A hybrid role involving high-precision internal assembly and global field service missions to install and maintain cutting-edge measurement technology. Assemble electronic and mechanical components in the production facility Perform precision soldering on both through-hole and surface-mount components Install and commission advanced optical measurement systems on railway vehicles Conduct maintenance and calibration of systems to ensure international standards Diagnose and troubleshoot complex mechatronic systems in the field and workshop Measure vehicles and plan for system deliveries at client sites Collaborate on quality assurance to improve system performance in harsh environments We are looking for Advanced knowledge of mechatronics, electronics, or optics Basic knowledge of technical drawing interpretation for mechanics and electronics Proven experience in electronics assembly and precision soldering Professional proficiency in Swedish and English Possession of a B-class driver's license It is meritorious if you have Advanced knowledge of electrical engineering and troubleshooting Previous experience within the railway industry Knowledge of IoT products or systems Experience with IPC-standard soldering To succeed in the role, your personal skills are: Change oriented Goal oriented Orderly Responsible Intellectually curious Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
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