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Rensa sökfilterKundtjänstmedarbetare (svensktalande) – Barcelona, Spanien
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Sales Representative on our team, you will: - Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests - Fast and effective reply to inbound queries - Make outbound calls when necessary to solve issues with customers and different internal business units - Create quote and follow up with cross selling / up selling and a proactive and service attitude - Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained - Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are bilingual or proficient in Swedish and fluent in English - Have minimum of 1 year relevant experience - Have strong communication skills - Knowledge of sales techniques (up-/cross-selling, objection handling, etc) - Are customer driven and motivation to work in sales - Are achievement and target oriented - Have IT knowledge and technical understanding - Have strong personal interest & curiosity in IT products and applications - Have Real capability to listen to customers - Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs - Have Exceptional customer facing and customer care skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week permanent contract: Monday to Friday from 9:00 to 18:00 - Salary 20 000 euros gross/year + up to 2000euros gross/year in bonus - Great office location in Barcelona - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you!
Account Executive – DACH | Remote Europe
Are you looking to combine B2B sales, SaaS and hospitality in an international growth company? We are looking for a German-speaking Account Executive to develop new business across Germany, Austria and Switzerland. The company provides an AI-powered platform that helps hotels and other accommodation providers optimize pricing, increase direct bookings and improve operational efficiency. About you 👤 You are a commercially driven sales professional who thrives in a fast-paced environment with clear targets and short sales cycles. You are confident managing the entire sales process – from initial outreach and needs analysis to presentation, negotiation and closing. To be considered for the role, you must have experience working within the hotel or hospitality sector, or experience selling technology to businesses within the industry. Responsibilities 💼 Own the full sales cycle from prospecting to closing Generate new business opportunities through cold outreach and proactive sales activities Conduct online and in-person sales meetings Present the platform’s commercial value to hotels and other accommodation providers Build, manage and develop a structured sales pipeline Maintain accurate and consistent CRM records Participate in relevant trade fairs and industry events Work towards clear monthly sales targets Contribute to the company’s continued growth across the DACH region Mandatory requirements ✅ Native-level German or equivalent, minimum C2 English proficiency at a minimum B2 level At least two years of experience in SaaS, software or services sales Experience from the hotel/hospitality sector or selling technology to the industry Experience independently managing the full sales cycle A proven track record of meeting or exceeding sales targets Ability to work remotely from a European country, excluding France Preferred qualifications ⭐ Experience in SMB or Mid-Market sales Experience selling to hotels, vacation rentals or property management companies Experience working with short sales cycles and a high level of sales activity Strong experience in cold calling and proactive new-business development Experience from an international or fast-growing SaaS company Current residence in Spain, Austria or Italy About the position 📌 Position: Account Executive – DACH Market Market: Germany, Austria and Switzerland Location: Remote within Europe, excluding France Start date: As soon as possible or by agreement Employment: Full-time Number of positions: 2 Compensation: €4,167 gross monthly base salary plus a target bonus of €4,167 per month at 100% target achievement. This corresponds to an annual OTE of approximately €100,000. The variable compensation is uncapped, allowing for higher earnings when exceeding targets. Candidates based in Germany will initially be offered an 18-month contract due to the current local employment setup. The contract is expected to transition into permanent employment once a German entity has been established. The role offers the opportunity to join an ambitious international sales organization with modern sales tools, a performance-driven culture and strong development potential. There are opportunities to progress into roles such as Team Lead over time. Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.
Key Account Manager/ Business Development Manager
About the Role We are looking for a dynamic Business Development Manager/ Key Account Manager to lead our professional channel expansion in the Nordic region (primarily Sweden and neighboring countries). This role will focus on building and developing key partnerships across sectors such as security, networking (PoE), creative printing, garden tools, and audiovisual solutions — helping our products succeed in non-traditional, multi-tier distribution environments. Key Responsibilities Develop and execute business strategies for B2B and professional sales channels in the Nordic region. Identify, engage, and manage key accounts including regional distributors, installers, and service providers. Deeply understand local industry structures—installers, resellers, service providers, and DIY/professional dealers—and tailor expansion plans accordingly. Build trust-based relationships with key customers and channel partners to integrate our products into their business models. Evaluate channel potential and new business opportunities, and propose feasible growth initiatives for each product category. Collaborate closely with HQ and product teams to refine GTM strategies (pricing, positioning, promotions, and channel mapping). Prepare regular business reports, forecasts, and performance reviews to support strategic decision-making. Play a pivotal role in developing a multi-category commercial presence and establishing our long-term local operations foundation. Requirements Fluent in Swedish and English, with a Bachelor’s degree or above in Marketing, Business, or related fields. 3–5 years of experience in B2B or professional channel sales in Northern Europe—preferably within security, networking, AV, or creative printing industries. Strong understanding of Nordic consumer electronics and enterprise ecosystems; existing relationships with major distributors are a plus. Excellent communication, negotiation, and relationship-building skills across technical and business contexts. Capable of market analysis and channel mapping, with solid business acumen and data-driven decision ability. Self-motivated, results-oriented, and able to work independently while collaborating with global HQ teams. Passionate about emerging technology categories and creative business models. Strong teamwork ethic, organizational capability, and ability to thrive in a fast-evolving, multi-category environment. Location: Preferably based in Sweden (Stockholm area), with flexibility to travel across Nordic countries. Interested candidates, Kindly share your resume at neha@minnovation.se
Sales Engineer, infrared detectors, IRnova
We have a fantastic opportunity within IRnova for a Sales Engineer to join our highly motivated team. The position is based in Kista, Stockholm. You will be responsible for selling a range of innovative cooled infrared detectors disrupting the current markets. Reporting activity to the Sales Vice President, your job as a Sales and Account Manager will be about selling our products to European customers and ensure customer success. You will be actively involved in company activities, such as sales meetings, regular forecasting and responsible for individual and team annual targets. You work closely with company management, product manager and our support team to ensure that effective proposals are presented to customers. You will need to have a key understanding of our market and our business goals to position IRnova as the preferred supplier. Furthermore, you will take part of market survey and analysis by keeping yourself up-to-date with all relevant project and programs involving infrared technologies. Who Are You You have an Engineering background or a proven record of understanding deep technical matters, ideally in imaging sensors industry. A Master’s Degree or MBA are desired. As our future Sales Engineer we believe you check the following boxes: Passionate about new business Enthusiastic personality, which you transfer onto your colleagues A true negotiator. You keep your and your client’s needs in mind Individual Contributor with team spirit Ability to travel, sometimes longer travels Talented in giving presentations on company products and services What you get at IRnova The position will offer you a dynamic and challenging, yet friendly and fun, environment that will present numerous opportunities to discover your potential through training and development. At IRnova, you will work in the Electrum Laboratory in Kista, a state-of-the-art facility that contributes to making the time from groundbreaking scientific results to fully featured commercial products surprisingly short. The recent success of its latest released products means it’s time to get new hands on-board for the coming expansion. As an employee at IRnova, you will have access to their benefits package, which includes among other things, 30 vacation days, pension plan ITP and health care benefits. There is also an incentive employee stock options plan, where all employees get the opportunity to invest in the company and benefit from the growth ahead. Your future Employer Rnova is part of a handful of companies in the world capable of producing cooled infrared detectors. These devices, relying on the fascinating principles of quantum physics, serve both the defence and industrial markets, with applications ranging from tank sights and anti-air systems to search and rescue and optical gas imaging. An increasingly important market is space, where IRnova’s world-leading T2SL technology can be used in the extended shortwave region for Earth observation from satellites. Your application Very welcome with your application! In this recruitment, IRnova collaborates with Thalamus. Please contact Camilla Molander at 070-307 12 50 with your questions. We will read applications continuously and the position may be filled before last day of application, so please send us your application today. Last day to apply is 2026-09-30 Please submit your application in English.
Engagement Team Lead - EMEA
About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. About the Role The way legal work gets done is changing, and Engagement is at the center of that transformation. We're looking for an experienced, strategic Senior Engagement Team Lead to build and lead a team within our growing Engagement org that helps the world's top law firms and corporations fundamentally change the way they work with Legora. This is a role for someone who has led change inside large, complex organizations and built the teams that deliver it, and knows that real transformation is designed and managed. You will own the adoption and long-term success of an Enterprise vertical — leading a team of Engagement Associates, Managers, and Senior Managers who build the relationships and define the outcomes, while you step in on the highest-stakes accounts as the senior strategic advisor who ensures Legora becomes an embedded part of how legal teams operate. At the heart of the role is building the frameworks and standards your team uses to design each client's adoption playbook and deliver multi-year change-management programs that transform how they work. Across the portfolios on your team you'll set the bar for how a tailored roadmap is built, how initiatives are sequenced from initial rollout through firm-wide scaled adoption, how measurable outcomes and ROI are defined, and how the program evolves as new AI capabilities and use cases emerge. You will be critical as we continue to build a best-in-class adoption program at Legora, scaling the team and the standards that help clients realize measurable ROI, expand successful use cases and transform the way their teams work. What You’ll Do You'll lead a team that owns the post-sale customer experience, across onboarding, adoption and long-term value realization across an Enterprise vertical — firm or corporate. Specifically, you will: Set the standard for how your team designs each client's adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. Build the operating rhythms — portfolio reviews, health inspection, coaching cadences — that keep the team executing against those playbooks, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as clients' needs and Legora's capabilities evolve. Coach the team to act as strategic advisors who deeply understand client goals and legal workflows, stepping in on the highest-stakes accounts yourself to engage executive sponsors, surface high-impact opportunities, and guide clients toward maximum value from Legora. Set the standard for how the team drives sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews — turning what works across portfolios into repeatable, scalable motions. Orchestrate engagement from cross-functional teams across your vertical to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end context across your portfolios. Partner with GTM on key commercial moments across the vertical to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities — coaching the team to lead these conversations and stepping in on the most complex renewals and expansions. Translate segment-level feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What You Bring You care deeply about customer outcomes and you know that transformation has to be designed and led — and that scaling it takes a high-performing team. You're proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers — and the teams behind them — adopt, grow and succeed. We're looking for: A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations — and leading the teams that deliver them. Experience building the standards and operating rhythms that scale tailored, client-level transformation roadmaps and adoption plans across a team and steering them to measurable outcomes. 8+ years in management consulting, customer success, account management, or a related field, with 3+ years managing client-facing teams — including other managers — ideally with exposure to high-growth B2B SaaS or Legal Tech. A track record of driving adoption, retention, and satisfaction across a portfolio of enterprise clients and senior stakeholders — and of developing the people who deliver those outcomes. Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. Strong operational discipline; you build inspection frameworks and run tight rhythms that keep multi-workstream initiatives moving across a team and your clients confident. Excellent communication skills and executive presence — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders, coach your team through them, and roll up your sleeves with hands-on teams. High EQ: you know when to listen, when to advise, when to coach and when to act — and when to step in versus let your team lead. A love of fast-paced, early-stage environments where you build the playbook and the team, not just build for yourself. Deep data fluency; you read portfolio metrics and account health with rigor and use them to drive decisions across the team.
Senior Tender and Sales Support Specialist
Career opportunities in Europe Hitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by advancing a sustainable energy future for all. We are able to deliver on this great promise because we have great people who everyday work and innovate collaboratively across the globe. As an employer, we operate in 90 countries with 50,000 people committed to ensuring they thrive and are empowered to deliver their best work as part of our Diversity 360 vision. As a Tender and Sales Support Specialist within the Global Center of Competence for Power Quality, you will have the opportunity to lead teams of 5-20 people located locally and remotely, building competitive and comprehensive bids, driving the tender process and managing target costing and risk/opportunities analysis. An analytical mindset is desired, as you will define the tender strategy, prepare and present data to Senior Management and be the key contact inside the Global Center of Competence towards the business and customers for the tenders you will be responsible for. Job Responsibilities: Lead and manage the entire tender process from initial inquiry, submission, negotiation and handover to operations, ensuring adherence to deadlines and quality standards. Prepare detailed cost estimates, technical documentation and commercial terms in conjunction with sales and technical teams. Develop and maintain a comprehensive library of tender documents, templates, best practices and Win/loss analysis, helping to improve efficiency and effectiveness of tenders. Report to Senior Managers in behalf of the tender providing quality data with good clarity, contributing to decision making processes. Participate in customer meetings and presentations as required, representing Hitachi Energy in a professional manner. Job Qualifications: Bachelor's degree in Business Administration, Engineering, or a related field. Minimum of 5 years of experience in tender management, sales support, or a similar role within a B2B environment, preferably in the energy or industrial sector. Strong understanding of commercial terms and conditions, contract law, and risk management. Excellent written and verbal communication skills in English; proficiency in Swedish is an advantage but not a must. Highly organized with strong attention to detail and the ability to manage multiple tasks under pressure. Customer-focused mindset with a proactive and results-oriented approach. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks Are you ready for an exciting new challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Union representatives - Ledarna: Frank Hollstedt, +46 107-38 70 43; Sveriges Ingenjörer: Nawzad Rashid, +46 107-38 91 48; Unionen: Karin Ulvemark, +46 107-38 51 42 or Ingrid Rinaldo, +46 107-38 58 19.
Territory Sales Engineer to Timken, the Nordics
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next. A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion. Drive performance. Challenge the status quo. Grow the Nordic market. Timken is a global industrial technology leader with more than 125 years of engineering expertise. With approximately 19,000 employees worldwide, the company develops high-performance bearings and industrial motion solutions used in demanding applications across industries. Timken plays a key role in keeping global industry in motion—helping customers improve reliability, uptime, and performance. With a strong premium position and a value-based sales approach, Timken is now strengthening its presence in the Nordic market with a Territory Sales Engineer. The Role As Territory Sales Engineer, you will play a key role in developing Timken’s position in the Nordic market. The role strengthens the existing team while supporting long-term continuity as the organization evolves. The position combines technical sales, account management, and business development, with responsibility for a defined territory and a broad customer base including OEMs, distributors, and end users across multiple industries. This is a field-based role requiring strong relationship building, technical understanding, and a structured, proactive sales approach. You will identify customer needs, influence decisions, and translate technical capabilities into business value. You will collaborate closely with local and international colleagues as well as technical specialists, supported by engineering and service teams. The role involves regular travel across the Nordic region. Your Key Responsibilities: Manage and develop existing customer relationships Identify and develop new business opportunities Maintain a high level of customer activity and visits Build, manage, and convert a strong sales pipeline Drive the full sales process from initial contact to closing Understand customer needs and translate them into solutions Drive value-based and consultative sales Prepare quotations and manage pricing Collaborate with technical specialists Support customers with technical guidance Work with distributors and partners Monitor market and competitor activity Work in CRM to manage pipeline and forecasting The role is flexible in location within the Nordics, with preference for candidates based in Stockholm, Malmö, Gothenburg, or Norway, ideally near a major airport. Is this you? You are a commercially driven sales professional with a strong technical foundation and experience from industrial environments. You have a proven ability to develop business across OEMs, distributors, and end users. You are used to working towards targets, managing pipelines, and driving sales processes from start to finish. A structured approach to CRM and sales processes is natural to you. A formal engineering degree is not required; however, candidates with a technical education are typically expected to have 3–5 years of experience. Without such education, a longer track record is preferred, generally 7–10 years of relevant technical sales experience. You take ownership of your territory, balance long-term relationship building with new business development, and navigate both short and long sales cycles. You combine strong commercial drive with technical curiosity and are comfortable in both business and technical discussions. Experience from bearings, power transmission, or similar sectors is an advantage. Fluency in English and at least one Nordic language is required, along with willingness to travel. Why Timken? Timken offers the opportunity to join a financially strong and respected global company in a growth phase in the Nordics. You will work with high-performance products positioned on measurable value, enabling you to challenge existing solutions and create impact for customers. The broad product portfolio supports long-term customer development and solution selling. You will be part of an experienced and collaborative team with strong technical support and international exposure, offering good long-term development opportunities. Do you want to know more? In this process, Timken is cooperating with Level Recruitment. To apply, please click the apply button. For more information, contact Stina Koskijev at +46 8 120 50 421 or stina.koskijev@levelrecruitment.se (no CVs via email). Please ensure your CV (in English) clearly outlines industries, products/solutions sold, and customer segments (OEMs, distributors, end users), as well as your employer’s offering and markets. The recruitment process is ongoing, and we warmly welcome your application. Please submit your CV as soon as possible. As we're in the middle of the summer holiday season, I'd like to let you know that we won't begin the selection process until week 34.
Account Executive
Volumental is the foot scanning and fit technology company trusted by leading footwear retailers worldwide. We combine 3D scanning hardware with AI-powered sizing recommendations, in physical retail, on Shopify storefronts, and across enterprise e-commerce platforms, improving customer experience, shopper confidence and boosting sales. Our mission: make standard sizes obsolete. We are growing our commercial team and looking for a driven, curious Account Executive to own new business across both in-store and e-commerce channels. Where you'll fit in You will own the full sales cycle, from outbound prospecting to close, across two complementary product lines: our physical foot scanner for retail environments and our e-commerce sizing widget for Shopify and enterprise online storefronts. You will report to and work closely with the CCO, proactively bring deal questions, set your own cadence, and be expected to self-correct. There is no dedicated sales manager in the team. If you thrive with autonomy and accountability, this is your environment. We're excited about you because... You are curious to dive deep on the product you are selling. You are hands-on and collaborative with low prestige, willing to jump in where needed. You have sold across both physical retail and digital/e-commerce channels and are comfortable with the context-switching that requires. You have experience working with B2B sales and/or project management and are ready to take on $500K+ deal sizes for globally scalable products. You are willing to travel. We work with customers around the world and this role will require regular travel to attend customer meetings, fairs and conferences. You proactively follow industry developments and think about how they affect your accounts. What you'll do Build and own your outbound pipeline targeting footwear and sports apparel brands across physical retail and e-commerce. Run discovery-led sales conversations that adapt in real time, where you listen more than you pitch. Build business cases using scan data, conversion metrics, and account-specific insights to prove value. Conduct store visits, run scanner demos, and get hands-on with the product as a core part of your sales process. Track your pipeline with discipline in HubSpot and bring structured deal updates to the CCO. Stay close to the product roadmap and translate new features into commercial opportunities. Collaborate with Customer Success on handovers and expansion signals. We are looking for someone who: Has 3-6 years in a closing role, with demonstrated success in outbound/new logo hunting of enterprise customers. Has experience selling into retail, footwear, or e-commerce. You understand the buyer's world, pain points and needs. Has Shopify or SaaS e-commerce sales experience. Has strong discovery skills: you ask good questions, read the room, and adjust when a conversation shifts. Is comfortable building business cases with data, even when the data is incomplete. Is self-directed: you know when to push ahead, when to ask for input, and how to proactively manage your own energy and pipeline. Is comfortable using AI tools as a natural part of work - for research, prep, account planning, or whatever makes you sharper. Bonus - Not required, but nice to have: Experience selling to footwear retailers or brands. Experience selling hardware bundled with software. What we offer Competitive base + commission structure Direct access to leadership and real input into commercial strategy A product with genuine proof points and a growing enterprise customer base Flexible, hybrid work (at least 3 days from the office) An AI-forward team that gives you the tools to work smarter Personal learning budget and access to coaching Opportunity to work with a great team of 15+ nationalities in our English-speaking office Occupational pension at ITP1 level Flexible Public Holidays Policy Options Program Parental pay top-up Wellness allowance Dog-friendly office This is a full-time position based at our Stockholm headquarters, reporting to our Chief Commercial Officer. We welcome applicants from all backgrounds! If this role excites you but you don’t meet every qualification, we encourage you to apply—we’d love to hear from you.
Enterprise Customer Success Manager
Xensam: Join the Future of SAM Xensam is the leader in AI-powered, cloud-based Software Asset Management. Our technology brings clarity to complex IT environments, helping users make smart, data-driven decisions and maximize software ROI. Recognized with the Highest Growth Award and ranked #3 Overall Champion at the Main Software 50 Awards Nordics, we’re scaling fast and looking for people who want to join the journey. At Xensam, you play a key role in a team built on energy, focus, and positivity. We value experience, but even more, the person behind it. Together, we build the future of SAM. About the role As an Enterprise Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our enterprise clients. You will work closely with them to understand their business needs, implement effective strategies, and provide ongoing support to ensure they achieve their desired outcomes. Your goal is to foster strong, long-term relationships and drive customer retention and growth. Responsibilities Act as the primary point of contact for assigned customers, building trusted advisor relationships. Conduct regular check-ins and Business Reviews to ensure customers are satisfied and achieving their goals. Lead the onboarding process for new enterprise customers, ensuring a smooth transition and successful implementation of our products/services. Address and resolve customer concerns promptly, escalating issues when necessary. Renew accounts to enhance customer retention with timely management. Gather feedback through surveys and product usage data, identifying trends to share with internal teams. Represent customers’ needs and success stories to drive customer-centric improvements across the company. Keep educational, power points and self-service resources up-to-date. Anticipate customer needs by analyzing usage patterns, engagement metrics, and feedback. Manage and update customer information in the CRM system, ensuring data accuracy and tracking all customer interactions. Use the CRM to monitor customer health, manage tasks, and maintain a clear view of the customer lifecycle. Qualifications 5+ years of experience working B2B as an Enterprise Customer Success Manager, Key Account Manager or Senior Customer Success Manager. Experience with support tools and platforms like HubSpot. Excellent presentation and organizational skills. An innovative self leader that is service minded. Proficiency in languages like German, and Dutch is a plus. Experience in the field of SaaS is a requirement. Fluency in both written and spoken English and Swedish. What you get A generous work culture with free drinks and snacks, office massages, and more. Three days in-office (with remote work on Mondays and Fridays). An opportunity to shape your career growth while contributing to the company’s success. A dynamic position embracing "freedom under responsibility". If sales targets are met, all employees enjoy an annual destination trip. Other location-specific benefits. Our values at Xensam Rebellious We challenge the norm and act with initiative – always with responsibility. Humane We foster a caring, inclusive environment that values diversity and respects individuality. Harmony We value balance and create a supportive workplace where people thrive. As part of our recruitment process, we conduct background checks on final candidates to fulfill our commitments to customers and ensure a safe work environment.
Nordic Account Manager for Data Center
The opportunity Are you looking for a role where ambition meets opportunity? Look nu further! Hitachi Energy is now hiring a Nordic Account Manager for Data Centers. At Hitachi Energy, our growth across the Nordic region is gaining momentum, and the data center business is a key driver of this exciting journey. As our Nordic Account Manager for Data Centers, you will take the lead in shaping our presence across the Nordic markets, building powerful customer partnerships, unlocking new opportunities, and driving measurable impact in one of the most dynamic industries today. This is a pivotal role with true ownership. You will act as the account lead for the Nordic region, responsible for driving growth and expanding Hitachi Energy’s footprint across Sweden, Norway, Denmark, and Finland. Working closely with customers and Nordic sales teams, you will ensure that local account strategies are fully aligned with our regional ambitions, creating a unified, high-performing approach that delivers results. Our goals are ambitious, and this role plays a key part in bringing it to life. You will operate with clear accountability for delivering against budget, owning the pipeline, and ensuring disciplined execution through structured account reviews and proactive opportunity management. This is a role for someone who thrives under high expectations and is motivated by the opportunity to outperform them. This position is with placement in any Nordic country, specific Hitachi Energy office will be discussed depending on final candidate location. How you’ll make an impact Cultivate and sustain long-standing, strategic partnerships with key select clientele and their ecosystem across the Nordic region, acting as the principal point of contact and steering both technical and commercial dialogues Devise comprehensive account strategies, sales plans, and player maps, while conducting periodic account evaluations to ensure continuous alignment and progress Gain an in-depth understanding of the client’s strategic direction, key stakeholders, and operational workflows Proactively identify client needs and anticipate solutions aligned with their long-term goals and investment roadmaps Identify and develop early-stage sales opportunities in collaboration with cross-functional sales teams, focusing on innovative and market-leading solutions Lead Capture Teams and ‘Must Win’ initiatives, while effectively managing sales pipelines using both local and global sales methodologies and tools Support the Market Insights and Market Outlook (MIMO) process, including forecasting and long-term demand planning Uphold Hitachi Energy’s commitment to safety and integrity through personal accountability, while being prepared for frequent travel within Europe to engage with teams and client Your background Bachelor’s degree in Business, Technical, or a related field, combined with relevant and demonstrable experience in Sales, Marketing, Product Management, or Engineering. Project Management experience is advantageous. Proven ability to cultivate strong relationships and build professional networks In order to be successful in this position, we see that you have at least a couple of years experience connected to the data center market, including experience working with data center customers, and established industry contacts. Strong technical acumen to build customer confidence, support solution development, and contribute to successful deal closures Fluency in English, both written and spoken, is mandatory. Proficiency in Nordic languages is considered an advantage Exceptional communication skills, with the ability to influence and guide internal strategy across multiple product lines during proposals and contract negotiations Strong commitment to quality, with the ability to tackle complex challenges, combined with a results-driven mindset and persistence in achieving objectives Team-oriented with leadership capabilities, strong prioritization skills, experience in high-level value-based and strategic sales, and flexibility for domestic and international travel (circa 35%). More about us Are you ready for an exciting new challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis and therefore the advertisement might be made offline with short notice, don’t delay – apply today! Questions about the position? See contact information below. Matti Vaattoovaara matti.vaattovaara@hitachienergy.com (Finland), Kasper Berggren, kasper.berggren@hitachienergy.com (Denmark), Bard Lund, bard.lund@hitachienergy.com (Norway), Jörgen Wingren, jorgen.i.wingren@hitachienergy.com (Sweden). Questions regarding the recruitment process can be directed to Talent Acquisition Partner, christian.falevik@hitachienergy.com.
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