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Rensa sökfilterCustomer Service / Account Manager
About Us: Swedish Nutra is a Malmö-based family company and a leading provider of premium liquid vitamins and nutritional supplements. We are a growing company with distribution all over the world. We offer a warm and pleasant work environment and care that each individual thrives. Swedish Nutra offers an enterprising environment with good opportunities to develop and grow in the work role. Position Overview: As part of our exciting expansion, we’re on the lookout for a energetic and organized colleague to join our team. In this role, you will be the a contact for our customers, helping them with inquiries, resolving issues, and promoting our range of products. A large part of this role is Sales. You will actively drive sales and upsales i your day to day business. You will play a critical role in enhancing customer satisfaction and driving sales! Key Responsibilities: Deliver outstanding customer service that delights our clients. Efficiently handle customer inquiries and resolve any complaints. Process orders and manage customer accounts. Maintain a deep understanding of our product line to effectively assist customers. Drive inhouse sales Requirements: Communication and interpersonal skills. Ability to build and maintain positive customer relationships. Basic knowledge within logistics (aka you don´t have to be an expert) Problem-solving skills and attention to detail. Strong work ethic and the ability to work independently. Fluent in English How to apply Selection is ongoing, so apply as soon as possible by submitting your resume, including your cover letter in the same document (one file for CV and cover letter). Start date: As soon as possible. Workplace: Swedish Nutra AB, Lodgatan 19, 211 24 Malmö.
Danish-speaking Customer Support Agent to a Leading Finance & Tech Company
Join a rapidly growing leader in accounting, payroll, and tax services. Be part of a dynamic team driving efficiency and user satisfaction in a collaborative environment where exceptional service and personal connection are at the heart of everything we do. About the role On behalf of our client, we are seeking a service dedicated, Danish-speaking Customer Support Agent who thrives on direct client interaction. In this role, you will work with technical and functional support at a fast growing company within accounting, payroll, and tax. You will serve as a key point of contact for users of the company’s proprietary business system. The position involves handling incoming cases via phone and email, with a strong focus on phone interaction, troubleshooting, and guiding users through issues with warmth, patience, and clarity. We are looking for someone who can start immediately. The assignment will initially last six months, with strong opportunities for both extension and permanent employment. You will be based at the modern office in central Stockholm,. With the possibility to work from home two days per week. You are offered An assignment at a leading company within the accounting industry A close-knit team with a welcoming and inclusive culture, as well as an engaged Group Manager Opportunities for skills development in customer service case management with a focus on IT and finance A dedicated Consultant Manager from Academic Work who will support and coach you in your continued career Work tasks As a Danish-speaking Customer Support Agent, you will support customers and internal users in Denmark through: Handling incoming support cases via phone and email, prioritizing personal connection and high-quality service on every case Acting as the first point of contact for customer users and internal employees when troubleshooting technical issues in Aspia’s business system and its integrated subsystems Maintaining collaboration with Second Line support and other cross-functional teams Contributing to the development of processes and routines We are looking for Has fluent proficiency in Danish, both spoken and written Has very good proficiency in English, both spoken and written Has previous experience in customer support Is comfortable, confident, and genuinely enjoys talking on the phone Has good system and computer skills It is meritorious if you have Background in economics and/or interest in IT Experience with accounting and/or business systems To succeed in the role, your personal skills are: Service-oriented approach Solution- and quality-focused mindset Strong communication skills Responsible and driven work ethic Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
Customer Excellence Manager - Italian speaking
At Bim.com, we connect the people who build with the products they build with. Are you ready to join this exciting journey as our newest Customer Excellence Manager? Together with us, you will make a difference – both for our customers and the planet. We offer you the unique opportunity to be part of a small team within a global company of 100+ employees. Within the global Customer Excellence team we enjoy working closely together, sharing knowledge and supporting each other in a fast-paced, customer-driven environment. As our new Customer Excellence Manager, you will work hands-on with our customers to support their success on our platform through strong relationships, practical guidance, and close collaboration with internal teams. In this role you will… Support and develop a portfolio of customers in the market, building strong, long-term relationships Act as an advisor for the BIMobject platform, managing customer expectations, experience and value realisation as well as drive adoption and optimal use of the platform’s tools through guidance, insights and follow ups Co-create customer marketing content such as case studies, campaigns and success stories Proactively collaborate with Sales, Marketing and Product to ensure customer success Contribute to building scalable, repeatable ways of working and customer plays that enable us to support customers efficiently at scale Play a key role in driving customer retention, engagement and long-term value We believe that you … Are native in Italian and fully proficient in English Have experience in customer success, account management or similar customer-facing roles Communicate confidently and clearly with customers and internal stakeholders Are structured, solution-oriented and comfortable prioritizing independently Have a customer-centric mindset, a positive can-do attitude, and enjoy daily interaction with customers while taking ownership of their journey Enjoy working in a collaborative, international team while owning your responsibilities Thrive in a technical and data driven environment Extra awesome (or for you to learn) Experience working with at-scale customer support and engagement Experience in or around the construction industry Interest or experience in marketing Speak any additional languages - such as Nordic languages, French, German or Spanish Practicalities This position is located in Malmö and offers a hybrid work model. We love the mix between meeting at the office, and having the possibility to explore what works best for you. We know that applying for a job can be intimidating and that applicants rarely meet (or feel that they meet) every single criterion. So, if this role looks like a great next step for you, please apply even if you can’t “check every box.” What we offer our employees The core: A startup mentality within a stable global company, but small enough for everyone to have voice in shaping our company’s future. We live by our values: Raise it, Do it, Together. Flexibility: A genuine hybrid model. This role is stationed in Malmö, and we love the office energy, but sometimes the home office fits better. Growth: We invest in your development and encourage experimentation. Inclusion: A diverse workplace where different perspectives drive innovation. Why Bim.com? The building industry is a vital part of our society, but it needs to become smarter and greener. That’s where we come in. Connecting the people who build and the products they build with. Enabling Property Owners, Designers, Contractors, Distributors, and Manufacturers to meet the industry’s challenges. Together with us, you will make a difference – both for our customers and the planet. Ready to join the journey? We can’t wait to meet you!
Customer Support Engineer
Ready to find your path? Try new things. Share experiences. And discover what you truly enjoy! Welcome to a dynamic and innovative work environment, with great opportunities for professional growth and development. Your role As a Customer Support Engineer at Saab, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met efficiently. You will work closely with our design department, acting as the bridge between our customers and our technical experts. Responsibilities: Act as first-line support for customers, gathering all necessary information to create clear and comprehensive cases for our second-line support team. Provide post-installation support to ensure our customers' systems are running smoothly. Utilize the Saab Customer Support Portal to provide solutions and follow-up on customer-initiated support cases. Ask the right questions and gather all relevant information to facilitate effective problem-solving. Your profile If you are passionate about customer support and see a future at Saab, we want to hear from you! We see this role as an entry point at Saab with possibilities to grow and develop further in our organization. A strong interest in technology and advanced systems and a will to learn is therefore an important part of your personality. Qualifications: Recent graduate with a university degree within relevant area. Strong communication and problem-solving skills. Ability to work independently and as part of a team. Enthusiasm for a career in customer support and a desire to grow with Saab. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. What you will be part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here.
Danish speaking Customer Service Representative for SAS!
Concentrix is a global company specializing in technology and services, supporting the brands of the future in more than 70 countries. With some of the world’s largest and most well-known brands in our client portfolio, there is a high chance that you have already interacted with one of our 440,000 Concentrix employees. Our game-changers deliver world-class customer service for our clients’ customers, helping businesses grow and build strong relationships. If you want to be inspired and grow in your career, we encourage you to apply for the role of Travel Agent for our brand-new client SAS and become part of our global network of employees. You will be part of the team creating outstanding customer service experiences for SAS’ private customers. In this role, you will work from our office in Helsingborg, Sweden. About the Role Your daily work will involve providing world-class support via phone and chat to SAS’ Danish private customers. This may include inquiries regarding flight reservations, payments, refunds, and online services, to mention just a few. You will also be responsible for providing information about flight schedules, available destinations, and special requirements (wheelchair passengers, traveling with pets, etc.). In addition, you will be an expert in planning and proposing smart solutions for customers in difficult situations such as canceled flights, delays, or schedule changes. To Thrive in This Role We are looking for someone who is an excellent listener, proactive, and always strives to create an outstanding customer experience. You are naturally positive and energetic and balance professionalism with personality and engagement. You are good at expressing and explaining yourself both verbally and in writing. You enjoy working independently and are flexible when it comes to changes in your work. Stress tolerance is an important quality to succeed in this role. You speak and write Danish fluently (C1) and English (B2). You can work within the opening hours Monday–Friday 07:00–19:15 and weekends 09:00–18:15. You can work from our office in Helsingborg. You are at least 18 years old. You have good computer skills. 6 months of customer contact experience. What We Offer We will ensure you have the best opportunities to succeed in this role by offering a 7-week training program combining practical training and hands-on experience. You will work with modern equipment and support staff who will help you develop into an excellent customer representative. In addition, you will receive regular feedback to support your development. At Concentrix, there is always a career path for those who want it—nearly 80% of our team leaders have been promoted internally. A total of 7 weeks of training. The opportunity to start something completely new together with dedicated colleagues. 25 paid vacation days per year as well as other benefits. Internal career programs. Job Details Start date: 2026-11-02 Employment type: Full-time with a 6-month probation period Working hours: Monday–Friday 07:00–19:15 and weekends 09:00–18:15 (your shifts will be scheduled within these hours, 40 hours/week) Location: Concentrix office in Helsingborg, Rönnowsgatan 8c Has this caught your interest? Don’t hesitate to send us your application right away!
Danish-speaking Customer Service Representative for H&M - Remote work
Are you passionate about building relationships and love fashion? As a Danish-speaking Customer Service Representative for H&M, you’ll have the opportunity to help customers, resolve issues, and deliver world-class service – all while working from home in Sweden. Sound interesting? Join Transcom and start your journey today! What do we offer you? Security: We have a collective agreement (kollektivavtal) that guarantees great working conditions and employment security. Flexibility: The opportunity to work 100% from home in Sweden. Full-time: This is a 100% full-time position (40 hours per week). Start date: November 2nd. Contract Type & Future: Stillingen er en tidsbegrænset projektansættelse frem til den 8 januar 2027 – men for den rette kandidat er der gode muligheder for en fastansættelse derefter, da vi løbende satser på at holde på vores dygtige medarbejdere. Language Allowance: In addition to your base salary, we offer an attractive allowance for your Danish language skills. Employee Benefits: Rikskortet (meal card) to help you save on daily expenses, plus a wellness allowance (friskvårdsbidrag), as we highly value your health. Career Growth: No ambition is too big at Transcom. 90% of our leaders started their careers on the phones – we actively promote from within. Paid Training: We provide you with the right tools and foundation to succeed in your role from day one. Your role as a Danish-speaking Customer Service Representative; Become the face of H&M – an international company in the fashion industry where quality and customer experience are at the center of everything. In this role, you will: Deliver a world-class customer experience by handling inquiries about online orders, deliveries, and returns quickly and accurately. Communicate effectively and professionally via phone, email, chat, and social media. Handle written inquiries in Norwegian (since the languages are very similar, you will pick this up quickly) and contribute to team success by sharing knowledge with colleagues. Working Hours: Monday–Friday 08:00–18:00, Saturdays 09:00–15:00 (shifts are scheduled within these hours). Closed on Sundays. Who are you? To succeed in this role, we believe you match the following profile: You speak and write fluent Danish (native or C1 level) and have a good understanding of written Norwegian. You have strong communication skills and demonstrate empathy and active listening. Strong technical aptitude & multitasking: You have excellent computer skills and are comfortable managing multiple digital tasks simultaneously, learning new systems quickly, and handling several chat conversations at once. You easily absorb new information and adapt quickly to changing circumstances. You bring a positive attitude and a passion for delivering a first-class customer experience – you believe the customer deserves more than just standard support. Requirements for working from home: A stable internet connection of at least 10 Mbps (fiber/cable). A quiet and suitable work environment at home. Residency in Sweden: You must be living/residing in Sweden for this position. About Transcom Transcom is a global customer care specialist, providing customer care, sales, technical support, and credit management services through our network of 90 contact centers across 29 countries in 33 languages. We are driven by innovation and passionate about helping people solve problems. Additionally, we are one of Sweden's largest employers for young professionals. At Transcom, we are committed – to our clients and to each other. Every day, someone starts their journey with Transcom. We take the potential you have today and transform it into skills for the future. Here, you are recognized for your hard work, for being a team player, and for supporting others. We contribute to positive and lasting change in our teams and in society. That is simply who we are at Transcom. We take care of each other, and you are included, just as you are, from day one. With the right attitude, there are no limits to how far we can go together. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.” Remote work
Finnish-speaking Customer Advisor to Pre-Collections
Are you a great listener with a genuine desire to help others? At Pre- Collections you will get the chance to build your communication skills, work closely with a fantastic team and develop valuable knowledge with the credit risk area – all in a fun, energetic and inclusive environment where your voice is heard and your growth matters. 🌱 The Pre-Collections team is a vital part of our business. By phone we proactively reach out to customers who have fallen behind on their payments and support them in finding the best way forward. Sometimes it is a simple fix and other times it means building a long-term plan together. You will also take incoming calls from customers who need help. While there is some administration involved in the role, this is mainly a phone-based service role where your communication skills truly make a difference. About the role As a Customer Advisor, you will play a key role in helping our customers get back on track with their payments by building trust with customer focus. You will communicate with empathy, find solutions together with the customer and contribute to a positive and proactive team environment that also focuses on team results. At the same time, it is important that you feel confident setting clear expectations in the customer dialogue – and when needed, making firm but respectful demands regarding overdue payments to prevent the loan going to debt collection 🤝 Good to know The role is based at our office in Stockholm, with a hybrid set up where you can work from home two times a week. If you live far away from Stockholm but in Sweden, you may be able to work remote by agreement. But for the first three days of your employment and special happenings you will need to be at the office. In this recruitment process, we will prioritize applicants who are able to work at the office. Main tasks Make outbound calls to customers who have overdue payments Guide customers toward sustainable payment solutions Handle incoming calls and assist with questions or concerns Perform light administration linked to customer cases Contribute to a customer-first mindset with a warm and professional attitude Who are you? You speak Finnish and English fluently You have experience in customer service or working with people It is a bonus if: You have worked with customer service over the phone We also believe that you are: Service-oriented & communicative: You have the ability to listen and understand different people’s needs while also having the confidence to set clear expectations in conversations. 🌱 Results-driven: You are motivated by achieving results and goals, such as customer satisfaction. 🏆 Flexible: You can adapt to different situations that arise at work and excel at prioritizing tasks. 🤸♀️ In addition to this, it is important to us that you recognize yourself in our values: we are wholehearted, we collaborate and we take the lead. Have you heard of NOBAVERSE? In our NOBAVERSE, we value openness, trust, and diversity. Here, you can influence your own development and have fun along the way to achieving our goals – all in a workplace that’s a little extra bubbly! ✨ Read more about our employee value proposition on our careers page. Practical information: Form of employment: Permanent employment with 6 months probation period. Working hours: 7.30-16 Place: Gävlegatan 22, Stockholm or remote in Sweden. Read more about how our recruitment process works in the FAQ. We care for your privacy and, with reference to the GDPR, would like to ask you not to include any sensitive personal data in your application, for examples information about ethnic origin, political opinions, religious beliefs or information about your health. Read more about how we handle your personal data here. If you have any questions or concerns about the position, please contact the responsible recruiter. We look forward to receiving your application! 🙏✨ #NOBAFindersFee
German-speaking Rescue Partner Coordinator to RECCO
About RECCO At RECCO, we develop technology that helps professional rescuers locate missing people in the outdoors. RECCO Advanced Rescue Technology makes people searchable to professional rescuers worldwide and is used today by rescue organizations, ski resorts and other professional rescue operators. Originally developed for avalanche rescue, the technology has evolved into a year-round search system used across avalanche terrain, mountainous areas, forests and other outdoor environments. With both handheld and helicopter-based detector systems, RECCO continues to expand its international network of rescue partners. We are now strengthening the Rescue Solutions Team at our headquarters on Lidingö, Stockholm, with a German-speaking Rescue Partner Coordinator. This is an international and varied role where you will combine coordination, partner communication, logistics and digital ways of working with a genuine interest in outdoor activities and the environments where RECCO technology is used. You will become part of a team working closely with professional rescue organizations and partners around the world – while contributing to a clear purpose: making people searchable when it matters most. About the role As a Rescue Partner Coordinator, you will support and develop relationships with RECCO's rescue partners, with a particular focus on German- and English-speaking markets. You will be in regular contact with rescue organizations, instructors and other partners via email, phone and digital meetings. The role combines administration and coordination with logistics and the development of digital ways of working. You will contribute to creating more efficient processes and reducing manual administration, allowing the team to focus even more on proactive and value-adding partner support. Examples of responsibilities: Maintain regular contact with and provide support to RECCO's international rescue partners Coordinate training sessions, partner meetings and related materials Manage partner information, newsletters, cooperation agreements and documentation Coordinate orders and logistics related to RECCO detectors Ensure that information in digital systems is accurate and up to date Contribute to developing digital ways of working and more efficient administrative processes Coordinate travel arrangements and support the team with practical and administrative tasks Occasionally participate in training sessions, partner meetings and field visits Who are you? We are looking for someone who is structured, service-minded and curious, and who enjoys working in an international role with many different points of contact. You take ownership of your responsibilities and see tasks through from start to finish, while comfortably moving between coordination, administration and problem-solving. To truly enjoy this role, we also believe you have a genuine interest in outdoor activities and environments. Experience with activities such as skiing, hiking, climbing, trail running, mountain biking or paddling will give you a natural understanding of the environments in which RECCO technology and its rescue partners operate. Our requirements: You are fluent in German and English, both written and spoken At least 1-2 years of relevant experience within areas such as coordination, administration, customer support, logistics, the outdoor industry, tourism or events A genuine interest in outdoor activities and environments Strong digital skills and the ability to quickly learn new systems and tools You are structured, service-minded and detail-oriented It is considered an advantage if you have: Swedish or additional language skills, for example French, Italian or Spanish Experience from mountain rescue, ski patrol, guiding, outdoor education or similar activities Experience with logistics, order administration, CRM/ERP systems or document management Experience with Microsoft 365, SharePoint, Teams, VISMA or FileMaker Pro An interest in digitalization and process improvement As a person, you are reliable, solution-oriented and down-to-earth. You enjoy collaborating with others while also being comfortable working independently and driving your own tasks forward. Above all, you are motivated by providing excellent service and building long-term relationships with people working in an exciting and meaningful environment. What RECCO offers At RECCO, you will have the opportunity to combine an international role with a strong interest in the outdoors and professional rescue operations. We offer: An international role with contact with rescue partners around the world A varied working environment combining coordination, logistics and partner relations The opportunity to develop and improve the team's digital ways of working Close exposure to professional rescue operations and RECCO technology A purpose-driven role where your work contributes to developing a global rescue network Additional information Employment: Full-time position Start date: According to agreement Location: RECCO headquarters on Lidingö, Stockholm Travel: Occasional international travel, training sessions and field visits may occur About RECCO RECCO Advanced Rescue Technology develops search technology that makes people searchable to professional rescuers. The technology is used by rescue organizations and outdoor operators around the world and has evolved from an avalanche rescue system into a year-round solution for searching for missing people in outdoor environments.
Customer Success Specialist
At Qred, we’re building the world's best bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for a driven Customer Success Specialist to support our Benelux operations. About the Role In this hybrid role, you will bridge relationship management with active credit risk assessment. You will manage incoming SMB loan applications, conduct financial health checks, and guide Dutch-speaking business owners through their lending journey, ensuring both strong customer satisfaction and healthy portfolio quality. Key Responsibilities Evaluate and process standard-to-mid complexity SMB loan applications using our risk frameworks and credit data. Act as the main consultative contact for business applicants in Dutch, guiding them through underwriting and closing deals. Analyze financial statements, cash flow patterns, and credit reports to verify deal quality and risk profiles. Collaborate with senior underwriters on complex, high-ticket cases that require customized financing structures. Act as a voice of the customer, sharing insights to continuously improve our product and localized operational processes. What We’re Looking For We are looking for a commercially driven, analytical team player who understands business finance and loves solving problems for entrepreneurs. You possess strong interpersonal skills, carry an eye for numerical detail, and are eager to take clear ownership of SMB credit applications. Qualifications A few years experience in Customer Success, B2B account management, strategic lending, or credit processing within Banking, Fintech, or Financial Services. Hands-on familiarity with evaluating financial statements, corporate documents, and credit scoring models. Native or professional fluency in Dutch, combined with strong professional English. A structured approach, good business acumen, and a keen interest in SMB financing models. Strong communication and negotiation skills with a drive to help small businesses succeed. Detail-oriented, comfortable working with data, and skilled at prioritizing tasks in a fast-paced environment. Why Qred? This role offers a clear path to fast-track your career in commercial lending and fintech. Qred operates with a non-bureaucratic structure, short decision paths, and a high-performing culture where initiative is rewarded. You will take true ownership of your portfolio while deepening your credit and financial expertise alongside top industry talent. One Last Thing This is a full-time, permanent position based in our headquarters in Stockholm. We believe our culture thrives when we work together, which is why we have an office-first approach with the option of working remotely one day per week. We review applications on a rolling basis, and while the start date is flexible, the right candidate can join us immediately. Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law. #LI-Onsite
Customer Care Specialists
Would you like to help create the best customer experience in the Nordic market? GARDENA, part of Husqvarna Group, is looking for two Customer Care Specialists to join our Nordic Customer Care team. One position is full-time (100%) and the other is part-time (80%). We are building the Customer Care organization of the future, and we are looking for service-minded colleagues who enjoy solving problems and making a difference for customers every day. You will work in a Nordic and international environment where collaboration, customer focus and development are at the heart of what we do. What We Offer At GARDENA, you will become part of Husqvarna Group, an international organization with strong brands and ambitious goals. You will join an engaged Nordic team with a strong sense of collaboration and shared responsibility. The role offers broad contact across functions and markets, as well as the opportunity to influence and improve how we work. You will develop your knowledge of customer service, products, systems and business processes in an environment where learning and customer value go hand in hand. About the Role As a Customer Care Specialist, you play an important role in creating a smooth and professional customer experience across the Nordic market. You will be in daily contact with our customers, the sales organization, logistics and other internal functions, ensuring that questions, orders, deliveries and claims are handled efficiently and with high quality. You will take ownership of customer cases, communicate clearly and proactively, and contribute to the continued development of Customer Care Nordic. Key Responsibilities Handle incoming customer inquiries via phone, email and digital channels. Provide support related to products, orders, deliveries and claims. Register, administer and follow up customer orders. Ensure accurate customer and order data in our systems. Collaborate closely with colleagues in sales, logistics, planning and other support functions. You will also contribute to improvements in processes and ways of working, and participate in projects and development initiatives within Customer Care Nordic. Who You Are We are looking for someone who enjoys customer contact and is motivated by finding solutions. You are structured, attentive to details and comfortable taking responsibility for your work. You communicate clearly, collaborate well across functions and national borders, and contribute positively to the team. Qualifications As the role involves daily contact with customers in several Nordic countries, language skills are essential. You must be professionally proficient in Swedish and Norwegian and preferably also in Danish. Good English skills are a must and experience from a Nordic organization are beneficial. We also see that you have: Previous experience in customer service, order administration or a similar service-oriented role. Strong administrative and organizational skills. A solution-oriented mindset and the ability to take ownership of customer cases. Good digital skills and confidence working in multiple systems. Ability to work independently while being a collaborative team player. Location Huskvarna or Jonsered How We Work We believe the best ideas happen when we're connected. We spend most of our time together in the office, creating space for collaboration, creativity, and fast decision-making. This is consistent across all our global offices and helps us maintain a strong culture, support learning and development, and ensure everyone has access to the people and resources they need to thrive. Development At GARDENA we strive to have a work environment that is inclusive and diverse, where we believe that our differences are our strengths. Our winning culture is important to us, which is why we go by the beliefs: We’re Bold, We’re Dedicated and We Care The Application Apply as soon as possible, as we review applications on an ongoing basis. Please indicate in your application whether you are interested in the full-time position, the part-time position, or both. We do not accept applications via e-mail due to GDPR regulations. For more information about the position please contact Hiring Manager Jill Hansen, Team Leader Customer Care, at Jill.Hansen@husqvarnagroup.com For questions regarding the recruitment process please contact Talent Acquisition partner Katarina Engberg at katarina.engberg@husqvarnagroup.com Processing of personal data When you send in your application we will process your personal data. In case we choose to proceed with your application, we will ask you to verify your identity before giving you a job offer. For more information about how we process your personal data, who we may share it with and what rights you have, please see our privacy notice https://privacyportal.husqvarnagroup.com/en/privacy-notice. About GARDENA For over 50 years, GARDENA has been dedicated to helping people take better care of their gardens, yards and outdoor spaces. Driven by our own passion and experience for every aspect of garden care, we engineer the smart tools and clever solutions that allow people all around the world to create small moments of wonder in their gardens – moments of achievement, contentment, order, and joy, all year round, year after year. GARDENA is part of Husqvarna Group. Welcome with your application and become part of our Nordic Customer Care team!
Customer Service Representative in Greece
Are you fluent in Norwegian or Danish and passionate about delivering excellent customer service? Join an international team in Greece and support customers for some of the world's leading brands. This is a fantastic opportunity to build your career while enjoying life in one of Europe's most beautiful destinations. Location: Greece Salary: From €1,300 gross per month + 14 salaries per year Your Responsibilities Provide exceptional customer support via phone, email, and chat Assist customers with inquiries, account issues, and product-related questions Resolve customer concerns professionally and efficiently Identify customer needs and provide suitable solutions Maintain accurate records of customer interactions Collaborate with internal teams to ensure a seamless customer experience Deliver a high level of service while meeting quality and performance targets What We're Looking For Fluent Norwegian or Danish (written and spoken) Good command of English Previous customer service experience is an advantage but not required Excellent communication and problem-solving skills Customer-focused with a positive and professional attitude Comfortable using computers and multiple systems Ability to work in a fast-paced, multicultural environment Willingness to relocate to Greece What We Offer Relocation Package Flight ticket to Greece fully covered Free hotel accommodation upon arrival Assistance with securing long-term accommodation No relocation costs for you Salary & Benefits Starting salary from €1,300 gross per month 14 salaries per year Performance-based bonuses Private health insurance Employee referral bonus program Exclusive corporate discounts Training & Career Growth Fully paid training provided by certified instructors Ongoing coaching and professional development Clear career progression opportunities within a global organization Work with internationally recognized brands Life at Work Modern office facilities Free online Greek language courses Company events and team-building activities Inclusive and multicultural work environment Great Place to Work® Certified employer Ready for Your Next Adventure? If you're looking to combine an international career with the Mediterranean lifestyle, we'd love to hear from you. Apply today and start your new career in Greece!
Sales & Marketing Representative (part-time)
Are you a dynamic and ambitious student seeking to gain valuable experience in an international company? Our client is on the lookout for a new colleague who wants an opportunity to build something from the ground up – and we hope it's you! About the role Our client is a young and ambitious company that is revolutionizing the way we purchase surface drilling equipment spare parts. With industry veterans and technology enthusiasts on our team, we have already begun our success story in Nordics and central Europe. Now, we are seeking a dedicated talent who will have a key role in our company's success in Sweden. Our client is a user-friendly platform that provides access to a wide range of high-quality surface drilling equipment spare parts. We have simplified and enhanced the way people purchase parts for drilling machines, offering a diverse selection of top-notch machine components and maintenance kits at competitive prices. Our platform emphasizes swift delivery, quality, and reliability to ensure that customers have a seamless experience. The assignment is approximately 10 hours per week, Monday–Friday between 08:00 and 17:00. You schedule your hours based on your availability, in agreement with the client. Work tasks As our Sales and Marketing Representative you will have a key role in our establishment in Sweden. While gaining valuable experience in an international company, your responsibilities will include: Contributing to the establishment in the Swedish market Generating sales leads and contacting potential customers alongside the team Identifying leads, validating contact lists, and following up on leads throughout the sales funnel Assist in the planning of our client's marketing activities in the Swedish market, including campaigns, trade shows, and similar activities Participating in trade shows and providing support in their setup, while representing our client We are looking for Are studying at post-secondary level with at least 1 year of studies remaining Has a technical interest and understanding Motivated, eager to learn, and willing to challenge yourself Proficiency in Swedish and English, both written and spoken, since our client is an international company, and internal communication is conducted in English, while the client base will be Swedish We place equal emphasis on your personal qualities as we do on your experiences and education. To excel in this position, it is important to be: Results-oriented and always strive for and deliver the best and most efficient solutions. You will participate in our new establishment, requiring you to be fearless and independent. Last but not least, we believe that you are a problem solver, as providing innovative solutions will be beneficial for both yourself and the company. Our recruitment process This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.
German-speaking Customer Success Specialist
Are you a person who wants to be challenged and develop within a company that is on an exciting growth journey? Do you want to be part of a great team and be the first point of contact for our customers in Germany and the UK? If yes – keep reading! Verendus was founded in 2010 in Jönköping, Sweden, with the aim of digitally revolutionizing the leisure vehicle industry. With our eponymous web-based software for recreational vehicle dealers, we already have over 700 customers in Sweden, Norway, Germany, the UK and Denmark. Now we are looking for you, who wants to help us to keep giving great service and support to our customers in Germany and the UK! About the role You will be the first point of contact for our customers when they have questions about Verendus and you will quickly become an indispensable part of our success story, which is based on exceptionally good service. Your responsibilities will include: Accepting all incoming customer support requests in Germany and the UK via phone, email or instant messages Answering the support requests directly or coordinate with your colleagues to ensure high-quality customer experience. Identify areas for improvement and actively contribute to taking our customer support to the next level About you You have a service-oriented attitude and experience from customer service, preferably in an IT-oriented environment or in the automotive or recreational vehicle industry. You know how to deal with corporate customers and how to work with merchandise management systems. You work in a solution-oriented manner and have the "grit" to assert yourself even in difficult situations You bring ambition, curiosity and commitment - three personal qualities that we particularly value at Verendus! Apart from this, you have: Fluent knowledge of German Good English knowledge Good technical skills Interested? We look forward to reading your application! If you have any questions about the position, the team or the company, please contact our Head of Customer Success, Arvid Jägenstedt (arvid.jagenstedt@verendus.se). Feel free to read more about Verendus on our website or here on our career site. About Verendus Verendus is the market-leading business system in Europe for leisure vehicle dealers. Our customers are dealers within motorhomes, caravans, boats, ATVs, jet skis and motorcycles, located in Sweden, Norway, Germany, UK and Denmark. We are a team with 40 colleagues working in either product management, development, sales or customer service. Verendus mission is to help our customers reach their full potential and improve everyday life in the industry, through smart and user-friendly system solutions. We want to make it easier for our customers to provide great service so that more consumers can enjoy leisure adventures on the roads, at sea or in the mountains. Verendus is a part of Movement Software Verendus is a part of Movement Software - a Nordic software group with about ten entrepreneurial companies in the automotive, e-commerce / logistics and travel industries. We are driven by technological innovation, with the requirement that customer value is always at the center. Since 2023, Movement Software has been part of Axcel, a Nordic private equity firm with a strong focus on the technology sector. Movement Software means increased opportunities for development both for us as a company and for you as an employee. It also means greater security as investments are made in the long term and with perseverance. If you are like us, we believe that you want to feel meaningful at work and be part of making Verendus an even better and more fun place to work. To have fun is important – there is more to life than just work.
Customer Support Associate, German Speaking
More and more people are choosing Sellpy and we need to keep up by adding one more German-speaking colleague to the Customer Support team. We hope you are inspired to change the world for the better through your work and helping our customers with a wide variety of challenges. Sellpy’s vision is to empower everyone to live circularly. We believe that every item deserves a second life, and we see huge financial, social and environmental value in making sure this happens. We look for those who share this vision and have the grit to tackle the challenges of building a circular future. Customer Support at Sellpy The next German-speaking colleague will have an important role in enabling customers in the German market. Sellpy has customers selling and buying second hand products, and our team is responsible for supporting customers in both areas, over chat, phone and email when required. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you probably haven’t faced before. In short, you will Create satisfaction for our buyers and sellers in a wide variety of support errands Pick up inquiries via chat, telephone and/or email Learn lots about second hand in a fast-paced environment Help to improve our service based on customer feedback Requirements A structured and service-minded mentality Spoken and written fluency in German, at a near-native level Good knowledge of English as this is our company language An interest in finding solutions and improving the offer for our customers We’d be impressed if you have Additional language skills (French, Czech, Danish or Dutch) Experience in a customer-facing role Experience in working in customer support via chat, phone and email An interest in second hand You get to Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on meaningful challenges on a daily basis Join a vibrant office culture at Medborgarplatsen Work with highly skilled and motivated colleagues Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more) Gain new skills with unlimited access to a learning platform Location On-site collaboration at our core, supported by a flexible hybrid setup. This specific role is based at our Medborgarplatsen office. Form of employment: Full-time Start: As agreed upon Please note that only candidates who meet the requirement of spoken and written fluency in German will move forward in the screening process.
Bilingual Customer Support Agent
We are looking for a Customer Support Agent to join an international and creative company. If you're passionate about communication, enjoy helping customers, and can confidently support customers in English and at least one additional language, we'd love to hear from you. We are particularly interested in candidates with proficiency in languages including, but not limited to, German, French, and Italian. If you're curious, adaptable, and motivated by creating great customer experiences, this could be the right opportunity for you. The Position This is a consulting assignment with good opportunities for permanent employment. You will initially be employed by Bravura and work as a consultant for our client. The ambition is for the role to transition into a direct employment at the company. The Company The company is international, entrepreneur-driven and operates in a creative industry, serving customers across global markets. The work environment is fast-moving and creative, with a strong emphasis on teamwork, curiosity, and continuous improvement. More information about the company will be shared later in the recruitment process. Job Responsibilities In this role, you will be part of an international customer support team, helping customers from different markets through clear and professional communication. Most customer interactions take place via email, where you will guide customers through a variety of questions related to products, orders, and deliveries. The role combines customer service with problem-solving, as you'll investigate issues, coordinate with internal teams, and ensure that each customer receives the support they need. Working in a creative and fast-paced environment, you'll play an important role in delivering a positive customer experience while contributing to the continuous development of support processes. Providing professional customer support primarily via email Assisting customers with product-, order-, and delivery-related inquiries Investigating customer cases and identifying suitable solutions Collaborating with internal teams to ensure efficient case resolution Contributing to a positive customer experience and continuous process improvements Education, Experience and Personal Characteristics Professional proficiency in English, written and spoken Professional proficiency in at least one additional language, such as German, French, Italian, Spanish Previous experience in customer service, support, or another customer-facing role is a merit To succeed in this role, you are a strong communicator with a genuine customer focus. You enjoy helping customers, understanding their needs, and finding solutions that create a positive experience. You are adaptable and comfortable working in a dynamic environment where priorities can change quickly. With a solution-oriented mindset, you approach challenges with curiosity and a willingness to learn. You’ll thrive in this role if you have a genuine interest in creative products, design, and visual expression. Other Information Start: As soon as possible or by agreement Location: Lund Extent: Full-time Salary: According to agreement Please submit your CV in Swedish or English. We use a competency-based recruitment methodology in all our processes to ensure an unbiased and fair selection process. We also work with continuous selection, which means that the job advertisement may be closed before the final application date once we have received a sufficient number of applications. If your profile matches the role, we will contact you for an initial phone interview. Regardless of the outcome of the process, you will receive feedback on your application. Do you have any questions? Feel free to get in touch! 📧 info@bravura.se 📞 010-171 47 10 We recommend submitting your application as soon as possible, as we review applications on an ongoing basis. We look forward to receiving your application! #Nextgen
Swedish Speaking Trading Coach (Ref no: 449293)
Contract Type: 2 year contract that is renewed Our company is the destination for experienced, determinate, hardworking and ambitious professionals seeking a rewarding career and lifestyle. We are one of the best providers specializing in the management of strategic activities surrounding sales and customer relations for online financial products trading. Currently we are looking for fluent Swedish Speaking Account Managers who is (are) looking to work in a dynamic environment with opportunities for further professional and personal growth. Job description We are seeking a top performing Trading Coach with B2B and B2C experience who will build and maintain client relationships. In this role you will be asked to manage a portfolio of clients primarily over the phone. You will foster good client relationships aiming at ongoing trading activity and the achievement of specific revenue targets. You bring to the role your sales experience, capacity to solve client issues, a passion for the financial markets and a proven track record for delivering exceptional results. Responsibilities . Develop strategic account and portfolio plans work with assigned team. . Build solid relationships and trust with clients and improve business over the phone . Bring sales experience along with industry insights. . Exceed client expectations via responsiveness, providing insights, marketplace knowledge, resolving technical issues. . Ability to quickly respond to client requests. . Strong problem solving. . Meeting and exceeding set daily retention targets. . Liaising with dormant clients and converting them into active ones. Requirements . Fluent in Swedish . Flexibility to maintain focus through change and thrive in difficult situations . Proven ability to multitask & work under pressure and build ongoing relationships . Excellent written and verbal communication and presentation skills . Proven track record of exceptional performance, high productivity and meeting deadlines . Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world . Experience with focus on Sales/Account Management . Strong ability to work under pressure and target oriented . We are looking for candidates with a strong personality with a substantial experience in the same role. Preferred Qualifications . Bachelor's degree preferably in Economics/Finance . Previous experience in working with revenue generating targets Salary 1500 euro gross + bonuses. Other Benefits: . Super fun international environment - around 200 employees in a huge open floor office setup . Weekly food allowance benefits (applied after three months veterancy) . Local discounts in variety of surrounding cafés, GYMs, real-estate agencies, and similar . Generous incentivizing budgets with great prizes, competition, and off-site activities! . 300 sunny days per year in Malta How the interviews will be held Via Skype or in person To apply CVs and a covering email are to be sent by email to eures.recruitment.jobsplus@gov.mt and should be written in English. Please quote the vacancy name and number (Ref no: 449293) in your email.
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